FAQs

    

 

Q: What is the Difference between RGB and CMYK?

A: RGB are the primary colors of a monitor or any screen, while CMYK are the 4 main colors of printing. Printing process is always in CMYK so it is better to export your files in CMYK to get more accurate colors. CYMK color range can appear on monitors, but RGB can not be printed.

Q: Will my design colors turn out exactly the same on products?

A: Machines were not created equally, so there might be a slight variation in digital printing from one print house to the other, however it is almost unnoticeable. If you want to order a large quantity, you can make a sample order first to make sure the colors are how you want them. Or you can contact us to arrange a visit to see a sample of printing before finalizing your order.

Q:Can I pick up my order? Are all orders available for cash on delivery? Do you require a down payment?

A: You can pick up your order, select pick up option on website when you finalize the order, orders up to 500 EGP are eligible for cash on delivery, otherwise we require a down payment.

Q: How long will my order take and can I return an order?

A: Normally, orders should arrive within 5 days maximum depending on quantities orderd. If an order will take longer, our team will call and inform you. All paper printed orders can not be returned after delivery, if you want to edit your design please cancel your order before submitting a new design. Only returnable items are the ones that are faulty from our side for example ( a wrong order or a wrong print )

Q: Do you have a design service?
A: Our website offers a printing service online which means if you have the design ready for print, you will be able to print it from the convenience of your mobile phone or computer, However, if you do not have a design, you can download our ready template from every product and apply your own design, then re-upload it again. If you require a design service other than that please contact us